Terms and Conditions
By making a booking, you enter into a contract with Diana Saxby (trading as Grace The Day).
A provisional booking may be held for 7 days only on a verbal or written undertaking, after which a holding deposit is required to secure your booking in Diana's booking diary. After 7 days without a deposit, the date will be released.
For secured bookings, an invoice or reminder by email for the remaining balance will be sent and full settlement is required before a script is released and no later than 8 weeks prior to your ceremony, whichever is the soonest.
Diana reserves the right to raise an invoice at her discretion for all time, travel and mileage plus the sharing of her professional expertise and advice which is charged at £45 per hour in the event that she has been called to a meeting, or given professional advice where there is no intention to book her services.
Conditions of Booking
By making a booking with Diana Saxby t/a Grace The Day, you accept and agree to pay a non-refundable deposit and you enter into an agreement for Diana Saxby to conduct your ceremony, (or in exceptional circumstances, one of her personally trained deputies). Diana Saxby is the business owner and will personally attend all meetings, design your ceremony with you, and be available for support, guidance and to share her professional expertise throughout the planning stages.
Changes and Cancellations
Changes to booking dates and times must be notified in writing and will be accommodated whenever possible but cannot be guaranteed.
No cancellations are permitted unless notified in writing by email or letter and the full fee is payable unless the booking can be filled by another client.
Unless previously agreed with Diana Saxby, all scripts must be finalised and signed off by the client no later than two weeks before their ceremony date. Diana reserves the right to make a surcharge of £20 per day for scripts not finalised within the deadline, to cover the cost of extra printing and administration. Diana regrets that she cannot guarantee the acceptance or inclusion of any late changes to the script which arrive after the 14 day deadline.
We regret that in the case of payments outstanding beyond the 8 week deadline, following the first reminder, an administration charge of £10 per week will be applied to the final invoice to cover the cost of additional invoicing and reminders.
All ceremony scripts are copyrighted and owned by Diana Saxby. Copying, distribution or circulation of scripts to parties other than Diana's clients is not permitted and all wording remains the property of Diana Saxby. Scripts cannot be copied or forwarded to wedding planners, friends or family members without permission and the penalty for infringement of copyright is £1,000 plus legal costs, where applicable.